Samsung makes several models of both flash-based and HDD-based MP3 players. Many of these players connect to the computer for file transfer via USB cables. Connection problems can result from a faulty device driver as well as an outdated or not-frequently updated version of Windows. Follow the steps below to solve connection problems you may be experiencing with your MP3 player.
Instructions
How to Update Windows
Step 1
Update Windows. The connection issue could be caused by Windows, not your Samsung MP3 Player.
Step 2
Disconnect the Samsung Player from your PC.
Step 3
Go to "Start," "All Programs" and "Windows Update."
Step 4
Install all mandatory and optional updates.
Step 5
Restart your computer and try to connect the Samsung MP3 Player again.
Update or Reinstall Device Driver
Step 1
Connect the Samsung MP3 Player to your PC.
Step 2
Open Windows Device Manager. Go to "Start," "Settings," "Control Panel," "System" and click on the "Hardware" tab.
Step 3
Locate "Portable Devices" and look for the device containing a yellow question or exclamation mark. Double-click the device to open "Properties" and click the "Device" tab.
Step 4
Click "Update Driver." Follow the on-screen instructions to update the driver (select "Yes" when prompted whether you want to search the Internet for the driver).
Step 5
Install the new driver and click "Finish." Retry the Samsung MP3 Player connection.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment